Contact
Get in touch
Help with a match, a bug, a safety concern, or an idea for the game.
Email us at info@hideandseekonline.com. We read every message.
When you write
- Bugs: what you were doing, your device and browser, and the room code if it happened in a room.
- Safety: the room code, the player's nickname and what happened. Hosts can also remove a player from a private room.
- Privacy requests: what you'd like us to do. We keep almost no personal data; see the privacy policy.
Quick fixes
- Stuck in a match? Use the leave button (top right) and create a new room.
- Map or Street View not loading? Reload the page; check that your browser allows scripts from Google Maps.
- Voice not working? Allow microphone access for this site in your browser settings and press Join voice again.